Shipping Policy
Thank you for shopping with ELORA. We are committed to delivering your order as quickly and safely as possible. Please review our shipping policy below for all delivery details.
Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays).
Once your order is processed, you will receive a confirmation email with your tracking information.
✅ Processing Time: 1–3 Business Days
✅ Orders placed during weekends or holidays will be processed the next business day.
Shipping Time
After your order is processed, shipping typically takes:
📦 Standard Shipping: 5–12 business days (depending on your location)
Please note that shipping times may vary due to carrier delays, customs processing, or peak seasons.
Shipping Costs
Shipping fees (if applicable) will be calculated at checkout based on your location and order size.
Occasionally, ELORA may offer free shipping promotions — these will be displayed on the website when available.
Tracking Your Order
Once your order ships, you will receive an email with a tracking number.
📌 Please allow 24–48 hours after shipment for tracking information to update in the carrier system.
Incorrect Address
Please ensure your shipping address is correct before placing your order.
If an order is returned to us due to an incorrect or incomplete address, the customer may be responsible for additional shipping fees.
Lost or Delayed Packages
If your package is delayed or appears lost, please contact us and we will assist you immediately.
📩 Contact Email: Contact@epicbizventuresllc.com
Damaged Items
If your order arrives damaged, please email us within 48 hours of delivery with:
✅ photos of the item
✅ photos of the packaging
✅ your order number
We will review and resolve the issue as quickly as possible.
Questions?
If you have any questions about shipping, tracking, or delivery, reach us anytime at:
📩 Contact@epicbizventuresllc.com
✨ Thank you for choosing ELORA | Catering to Beauty and Health